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Security incident: your password was reset

Written By Harga Dari on Kamis, 05 September 2019 | 2:13:00 AM

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Hello,

We have reset your login password as a precautionary measure following a recent security incident. We are taking this extremely seriously and want to let you know what has happened and the immediate steps we have taken to protect your security.

Please click HERE to set Your new password.

During this incident, an unauthorized third party has gained access to our internal system API, one of which had access to hashed passwords and other non-financial data about our users. You can read more about the security incident in our blog post.

Your user data that has been affected by this security incident: username, IP address, first and last name, hashed password, and contact information (including email, address, phone number).

Your user data that has not been affected by this security incident: your financial data (including your credit card details); accounts and data stored on those accounts (websites, domains, hosted emails, etc.).

The investigation is still in its early stages. We have assembled a team of internal and external forensics experts and data scientists to investigate the origin of the incident and increase security measures of all Hostinger operations. As required by law, we are already in contact with the authorities.

All updates regarding this security incident will be posted in our blog, on our status page, and sent directly to you via email and across other channels.

We are sorry for any inconvenience caused.

If you have any further questions, please refer to Hostinger help center.

Yours,

Hostinger Team

© 2004 - 2019 Hostinger International Ltd.

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